Money back guarantee
You have the right to reconsider your purchase within 14 days after receiving your order and you will get your money back, or, if you prefer, change to another product on our site. You pay the return cost and take responsibility for damage-secure packaging.
In case the product is damaged when you receive it from us, we pay for the return costs and you, of course, get your money.
In either case, before doing anything else, mail customerservice (at) johanrappdesign.com and we will sort it out together.
Rapp, Odengatan 2, 114 24, Stockholm, Sweden.
You purchase is protected by US and EU consumer laws and your integrity by GDPR, meaning we will not relay your purchase information to anyone else or store and use it for marketing purposes.
Technically and legally, transactions with the Johan Rapp are handled through the Swedish-registered company EdWork AB, of which Johan is the sole owner.
Organizational Nº: 559017-4875
VAT Nº: SE559017487501
Bankgiro: 408-6823 (for direct payments between bank accounts)
Payment transactions are handled via Paypal and affiliated bank cards (Visa, Mastercard etc)
Please note that some countries outside the European Union may require you to pay toll.
Simply mail customerservice (at) johanrappdesign.com
Light package: 50 SEK (up to 0.25 kg/0.6 lb )
Less light package: 85 SEK (up to 1 kg/2 lb)
These weights cover most items, if heavier, mail customer service for quote. (länk eller skriv ut adress)
Light: 6 euro (Up to 0.25 kg/0.6 lb )
Less light: 7.5 euro, SEK ((up to 1 kg/2 lb)
These weights cover most items, if heavier, mail customer service for quote.